1. INTRODUCTION
S4-SupplyChain (https://s4-supplychain.com) values your trust and privacy. As a Canada-based logistics and supply chain provider, we are committed to safeguarding the personal data of our customers and website visitors. This Privacy Policy outlines how we collect, use, and protect your information when you use our services.
2. DATA COLLECTED
Account Registration
When you register on our website, we collect your name, email address, phone number, company name (if applicable), and delivery preferences.
Shipping & Order Data
We store information related to shipping transactions including origin and destination addresses, cargo details, and delivery schedules to provide our freight services effectively.
Support & Communication
Information provided during customer support or through contact forms is stored securely to resolve inquiries and offer personalized assistance.
Cookies & Usage Data
Our site uses cookies to enhance user experience, including tracking browsing behavior and managing user sessions.
3. EMBEDDED CONTENT
Our website is hosted on servers located in North America, and we comply with GDPR and Canadian PIPEDA standards. All sensitive data is stored securely using industry-standard encryption protocols.
4.How We Use Your Data
To provide freight and warehouse services
To fulfill customer support requests
To personalize your experience on our website
To improve our services and communication
To comply with legal obligations
5. WHO HAS ACCESS TO YOUR DATA
Embedded Content & Third Parties
Our site may include embedded tools (e.g. Google Maps, YouTube) or integrate with third-party logistics systems. These platforms may collect data in accordance with their own privacy policies.
6. THIRD PARTY ACCESS TO YOUR DATA
We never sell your data. Third-party partners (e.g. payment processors, courier networks, analytics providers) only receive the minimum necessary data to fulfill their service.
7. Security Measures
We use SSL/HTTPS across our website. Our systems are monitored and updated regularly to protect against unauthorized access and data breaches.
8. Your Rights
You have the right to:
Access your data
Request corrections
Request deletion of your data (where legally applicable)
Withdraw consent
To make any data requests, email: privacy@s4-supplychain.com
9. Data Retention
We retain account and transaction data for as long as necessary to provide services and fulfill legal obligations. Non-essential data can be deleted upon request.
GDPR RIGHTS
Your privacy is critically important to us. Going forward with the GDPR we aim to support the GDPR standard.
10. THIRD PARTY WEBSITES
Children’s Privacy
Our services are not intended for children under 16. We do not knowingly collect personal data from minors.
11. RELEASE OF YOUR DATA FOR LEGAL PURPOSES
Changes to This Policy
S4-SupplyChain reserves the right to update this Privacy Policy as needed. Changes will be posted here and you will be notified where appropriate.